دانلود کتاب A+ Guide to IT Technical Support

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CompTIA-A+-Guide-to-IT-Technical-Support

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A+ Guide to IT Technical Support

(Hardware and Software), 9th Edition

by Jean Andrews

English | 2016 | PDF | ۱۱۸۸ pages | 107 MB


Overview

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ Guide to IT Technical Support, 9th Edition closely integrates the CompTIA+ Exam objectives to prepare you for the 220-901 and 220-902 certification exams. The new Ninth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair and information technology. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. The new edition features more coverage of updated hardware, security, virtualization, new coverage of cloud computing, Linux and Mac OS, and increased emphasis on mobile devices. Supported by a wide range of supplemental resources to enhance learning with Lab Manuals, Course Notes online labs and the optional Mind Tap that includes online labs, certification test prep and interactive exercises and activities, this proven text offers students an ideal way to prepare for success as a professional IT support technician and administrator.

Features and Benefits

  • Special icons and features throughout the text make it easy to identify content covered on the CompTIA A+ 220-901 and 220-902 certification exams, allowing students to focus their efforts effectively when reviewing for the exams.
  • Learning tools and special features help students master the material, including Applying Concepts, Key Terms, Reviewing the Basics, Thinking Critically, Hands-On Projects, and Real Problems, Real Solutions.
  • A unique A+ Table of Contents allows students to quickly identify topics relevant to the CompTIA A+ exams and determine where those topics are covered within the text.

Table of Contents

۱٫ First Look at Computer Parts and Tools.
۲٫ Working Inside Desktop Computers and Laptops.
۳٫ All About Motherboards.
۴٫ Supporting Processors and Upgrading Memory.
۵٫ Supporting the Power System and Troubleshooting Computers.
۶٫ Supporting Hard Drives and Other Storage Devices.
۷٫ Survey of Windows Features and Support Tools.
۸٫ Installing Windows.
۹٫ Supporting I/O Devices.
۱۰٫ Maintaining Windows.
۱۱٫ Optimizing Windows.
۱۲٫ Troubleshooting Windows and Supporting Users.
۱۳٫ Troubleshooting Windows Startup.
۱۴٫ Connecting to and Setting up a Network.
۱۵٫ Supporting Network Hardware.
۱۶٫ Supporting Mobile Operating Systems.
۱۷٫ Windows Resources on a Network.
۱۸٫ Security Strategies.
۱۹٫ Supporting Printers and Customizing a System.
۲۰٫ Virtualization, Linux, and Mac OS X.
Appendix A: Safety Procedures and Environmental Concerns.
Appendix B: Entry Points for Windows Startup Processes.
Appendix C: CompTIA A+ Acronyms.


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